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Solved the Alexa Not Connecting To Amazon Music PowerPoint Presentation

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Solved the Alexa Not Connecting To Amazon Music Presentation Transcript

Slide 1 - Get Solved: Echo won't connect to Amazon Music USA/Canada: +1 8 4 4 - 601-7233 and UK: +44-8 0 8 - 164-1697 https://smartdevicehelpline.com
Slide 2 - When they ask Alexa to play the song, Alexa is not playing it from amazon music or any other service. When you are going through the same issue as won't play anything from Amazon Music, let us help you fix the Alexa won't connect to amazon music.
Slide 3 - w the steps below to resolve the issue: Restart the Echo: The first thing that you must do is to start by resetting the power cycle of the echo. Make sure to remove the power cable from the echo. After that wait for at least 20-30 seconds before you plug it back in. When they have plugged it in, then try to play the amazon music using Alexa Setup. If it does not resolve the issue, then try on the next step. Alexa Setup
Slide 4 - Check all the streaming devices: Make sure that you are not streaming amazon Alexa on the other devices. If someone is using the same account of amazon Alexa on another device, then it is not going to work on the Echo Setup device on which you want to use. Echo Setup
Slide 5 - Check the subscriptions: It is understood that you need to have an active subscription to amazon prime or Amazon music. If you do not have a subscription, then Alexa Echo won't connect to amazon music. Thus, these are the steps through which you can resolve the issue of Alexa not connecting to amazon music. Alexa not connecting to amazon music.